A Facebook post this week reminded me of our eventful trip to Dubai in November 2013. It’s really no coincidence that we take holidays in November, it is our wedding anniversary as I have previously intimated. As we couldn’t afford a honeymoon in 1982 every year since I try to organise a holiday masquerading as the honeymoon we never had. We have had a few interesting trips over the years and not always abroad. But if you go in November and you want sunshine you do have to go a bit further to get it and Dubai appeared to deliver that.
I had never been to the Middle East and, as Dubai was enjoying a period of popularity as a holiday destination, it was an easy decision. I made plans and booked our trip some 6 months ahead for November. I was so excited to be staying in Festival City and travelling Emirates for the first time. For me it was an exotic, untested adventure for us and one that promised romance, mystique and intrigue. For my husband; he was not an explorer, he was non-plussed, not one for demonstrating his emotions, instead he prefers to humour my childlike excitement and anticipation for the trip. However on reflection given all the dramas we have experienced perhaps it’s more likely that he’s quietly speculating what calamity will befall us this time (note the choice of tense).
In a totally separate but connected incident the mermaid put my driving licence in between a space in the floorboards a few weeks before we travelled, and unless we wanted to lift the floor ( which we had to do two years later) I had to apply for a new one. I went on-line, but unfortunately it was early in my silver surfing career and I was not aware of the Google algorithms that would prioritise services for me. Hence it was that I was guided to a site, similar to the Government site, but where you had to pay money for what was in essence a free service. I was reasonably far into this application, including having given my credit card details to pay for what was free, when it crashed and everything was lost.
This alerted me to a potential fraud and misappropriation of my visa credit card, so my next move was to cancel that. Now I was more than a little frustrated by this techno failure but cancelling the credit card took that to an entirely a different level. It was an automated system (non-human) requiring you to speak, fine, except it did not speak Scottish (most of them don’t). Despite using my best rolling r’s accent (received pronunciation) I continued to flummox the computer persona, unable to make any progress with the process, and as I was already frazzled I discontinued the call (threw the phone away) half way through.
I didn’t hear another word from them, and having calmed down sufficiently to make rational decisions, I determined that since the process had failed my card was still active. The card details did not appear to have been compromised so I was going to forget about cancelling it.
The next two weeks flew past, and soon it was time to head off to Dubai. When we arrived at the airport we were immediately approached by a man offering to taxi us to our hotel. Although we later became suspicious of him, when he took us to his car in the car park, we initially judged him harmless and threw in our cases and got in the back. Nothing about this vehicle looked like a taxi, there was no meter, it was sparkling clean (should have been a clue), but lacked any safety or regulatory notices. Our hotel was only a five minute drive from the airport so despite nervously exchanging glances and holding onto our hand luggage just that little bit tighter, we made a timely and safe arrival.
When he charged us 100 Dihram I contemplated whether that was bit too much, but to be honest we were more relieved we hadn’t been slaughtered or kidnapped by this random individual posing as a taxi driver. What a start to our holiday… I was immediately distracted by this absolutely fantastic hotel; splendour and glamour emanated from within the Lobby, which was a vault of statement, stature and style. It was midnight and although there was an absence of guests, clearly staff were still milling around in numbers and smartly whisked our cases off to the desk and corralled us into the reception
Exhausted from the travelling, overwhelmed by the Lobby and relieved we had our lives intact, we prepared to check-in. I provided our details and waited, taking in our palatial surroundings I noted it was almost 1230am. We waited, then the desk clerk went off to find the night manager ( sorry, it was not Tom Hiddleston). He arrived and while we continued to wait, both of them were transfixed by a screen, muttering in Arabic, and then making another call which had the effect of summoning a woman. Half an hour passed while all three continued to stare at the screen, before finally informing me that our booking had been cancelled. Flabbergasted, but ready for retaliation I proudly produced the email confirmation. This created further palaver and to-ing and fro-ing, all the while being reassured that everything would be fine. Then suddenly to a cacophony of 1000 apologies, we were allocated our room, our anxiety palpably disappearing momentarily. ” We just need your credit card” and I handed it over.
We did not have many Dirhams with us, and had planned to rely on using our credit card to savour many of the treasures that Dubai had to offer. But that was until the manager advised me it had been cancelled……………………